FREQUENTLY ASKED QUESTIONS
We offer express shipping Australia Wide for $15.00
Personal Drop off delivery is $40.00 within a 50km radius of our base location of Seaford Rise between the hours of 10am - 4pm
Local Pick Up is at Seaford Rise 5169, Free of Charge between the hours of 9am - 8pm
If order is placed before 1pm it will be sent out via Australia Post that day. If order is place after 1pm it will be shipped out the following day. Same Day Drop Off - If order is placed by 1pm it will be delivered to you same day. (Delivery hours 10am-4pm)
Local Pick up - If order is placed by 4pm it will be available for pick up same day (pick up hours 9am-8pm weekdays)
Once your placed order is ready to collect, you will receive our address via text message, as well as where the products will be located on Everything Lash Supply premises to collect.
No, you can continue as a guest, BUT it is more beneficial for you as a customer to be.
If you create an account it will save your details for future purchases to be quick and easy, you'll be able to keep track of your past purchases and you'll be in the loop via email with updates and sales etc.
No, you can order as little or as big as you like.
If you have ordered the incorrect product or changed your mind, we will accept your return and offer you a Store Credit.
Items need to be in the condition they were sent in and unopened.
Refund and Returns are permitted if items are damaged or faulty.
**Sale items are not included in returns policy**
No, but watch this space!!
Still Stuck?
Please see our Contact Us page for responsive and reliable answers.
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